How intuitive are your products?
How intuitive are your products?
How intuitive are your products?
How intuitive are your products?
How intuitive are your products?
Developing new products or services? Bringing existing solutions to the next level? Explore the interplay of usability, user experience, and customer experience with von massow / human experience consulting.
Developing new products or services? Bringing existing solutions to the next level? Explore the interplay of usability, user experience, and customer experience with von massow / human experience consulting.
Developing new products or services? Bringing existing solutions to the next level? Explore the interaction of usability, user experience, and customer experience with massow human experience consulting.
Usability & Controllability
How smoothly does your product handle?
How well do users understand your product, and what problems occur?
How secure is the application? Does the user always keep control?
Usability & Controllability
How smoothly does your product handle?
How well do users understand your product, and what problems occur?
How secure is the application? Does the user always keep control?
Usability & Controllability
How smoothly does your product handle?
How well do users understand your product, and what problems occur?
How secure is the application? Does the user always keep control?
User Experience (UX)
Does your product or service excite the user?
How user-centric is the development of your solutions?
How should the User Experience be designed?
User Experience (UX)
Does your product or service excite the user?
How user-centric is the development of your solutions?
How should the User Experience be designed?
User Experience (UX)
Does your product or service excite the user?
How user-centric is the development of your solutions?
How should the User Experience be designed?
Customer Experience (CX)
In B2B, the rule is: Users ≠ Customers. Your users need UX, your customers deserve optimal CX.
Convince new and existing customers along the customer journey: Maximizing conversion and upselling.
Your customer as a valuable resource: discover new potentials!
Customer Experience (CX)
In B2B, the rule is: Users ≠ Customers. Your users need UX, your customers deserve optimal CX.
Convince new and existing customers along the customer journey: Maximizing conversion and upselling.
Your customer as a valuable resource: discover new potentials!
Customer Experience (CX)
In B2B, the rule is: Users ≠ Customers. Your users need UX, your customers deserve optimal CX.
Convince new and existing customers along the customer journey: Maximizing conversion and upselling.
Your customer as a valuable resource: discover new potentials!
Human Experience (HX)
HX combines UX with CX and takes your solution to the next level!
The vm/hx approach goes even further: It also involves partner companies and its own employees.
Let's together generate economic and sustainable added value!
Human Experience (HX)
HX combines UX with CX and takes your solution to the next level!
The vm/hx approach goes even further: It also involves partner companies and its own employees.
Let's together generate economic and sustainable added value!
Human Experience (HX)
HX combines UX with CX and takes your solution to the next level!
The vm/hx approach goes even further: It also involves partner companies and its own employees.
Let's together generate economic and sustainable added value!
Your Human Experience Expert in every phase of innovation
As a psychologist (M.Sc.) with many years of practical experience in the research and development of innovations, I am a specialist in human experience (HX) and take a holistic perspective.
I consider all parties: customers, users, partner companies, and employees
Here I fully bring my skills to bear at every step of the human-centered design process.
Simon
von
Massow
Simon
von
Massow
Simon
von
Massow
Through my expertise, ✦ 30+ products have been created or optimized
10+
Years of practical experience
10+
Years of practical experience
10+
Years of practical experience
40+
Successful Projects
40+
Successful Projects
40+
Successful Projects
100%
human experience Philosophy
100%
human experience Philosophy
100%
human experience Philosophy
The right building blocks for your needs
From small to large projects: vm/hx supports you regardless of timeframe and budget. Whether it's a week, several months, or many years of alliance - vm/hx is your HX partner for innovations of all kinds.
Your benefits:
Quick: results in as little as one week
Effective: Benefit immediately from 10+ years of HX expertise
Economical: the cost-effective solution for your HX topics
Your benefits:
Quick: results in as little as one week
Effective: Benefit immediately from 10+ years of HX expertise
Economical: the cost-effective solution for your HX topics
Your benefits:
Quick: results in as little as one week
Effective: Benefit immediately from 10+ years of HX expertise
Economical: the cost-effective solution for your HX topics
Your benefits:
Interdisciplinary: Igniting UX & CX synergies
All-In: Full HX focus in every product lifecycle stage
Flexible: the perfect addition to your innovation
Your benefits:
Interdisciplinary: Igniting UX & CX synergies
All-In: Full HX focus in every product lifecycle stage
Flexible: the perfect addition to your innovation
Your benefits:
Interdisciplinary: Igniting UX & CX synergies
All-In: Full HX focus in every product lifecycle stage
Flexible: the perfect addition to your innovation
Your benefits:
Comprehensive: Your complete HX project from one source
Expertise: Research, design, and tech experts, orchestrated by vm/hx
Alliance: vm/hx as your strong partner - without compromises
Your benefits:
Comprehensive: Your complete HX project from one source
Expertise: Research, design, and tech experts, orchestrated by vm/hx
Alliance: vm/hx as your strong partner - without compromises
Your benefits:
Comprehensive: Your complete HX project from one source
Expertise: Research, design, and tech experts, orchestrated by vm/hx
Alliance: vm/hx as your strong partner - without compromises